Post Installation
How to exclude shipping charges from getting tracked?
I by mistake accepted the shipping charges to be tracked by conversion pixel app. How to change it? Hi, You can exclude the shipping charges from getting tracked by going to conversion pixel app in Shopify. Login to our app, then click on the button DISABLE. Again enable it, then there will be the same pop up to ask whether you want to include shipping charges or not, kindly select not if you do not want shipping charges to be included. how-to-exclude-shipping-charges (https://storage.criSome readersHow to enable Shopify checkout extension support in Google pixel app
Learn how to add support for checkout extension for your Google pixels No additional steps are needed to enable support for the checkout extension within the Google pixel app. Follow these steps to ensure proper setup of the pixel : Once you have completed the setup of a pixel, make sure "Purchase event" is selected. Copy the script from pixel home page, click on "open customer events" and in the top right corner, select the "Add custom pixel" option. (https://storage.crisp.chat/Some readersHow to remove previous conversion pixel codes from Shopify
Steps to remove previous pixel codes from your store If you are using AdNabu conversion pixel for Shopify to track Ads conversions, any manual codes installed are redundant, and you should ideally remove them. Following are the step by step process Go to Shopify admin page, Click on Settings and then on CheckoutSome readersWhy does Analytics shows a conversion and not Google Ads?
There is a difference between the conversion data in Google Ads and Google Analytics. Conversions in Google Analytics is counted on the day the conversion is made. In Google Ads, it is on the day the person clicked. This might be the reason why you cannot see conversions on that day. The conversion might be attributed on a different date.Some readersI use OCU app for my checkout in my Shopify store. Will the conversion pixel app work for this page?
Yes, you can enable post-purchase tracking from the settings, and start tracking the upsells. We will take care of any duplications and track all your purchases efficiently. Yes, you can enable post-purchase tracking from the settings, and start tracking the additional purchases (upsells) that are made through the post-purchase page. You just need to add the script provided by us to your checkout settings, and we will take care of duplications and track purchases made on your post-purchaseFew readersHow to enable visitor consent tracking in AdNabu’s Google conversion Pixel App
Visitor consent tracking feature in Google Conversion Pixel app helps merchants comply with privacy laws by sharing user consent data with Google Ads based on customer preferences How to enable visitor consent tracking in AdNabu’s Google Conversion Pixel App : Open the Google Ads Conversion Pixel App in your Shopify store. Go to the "Settings" tab. Click on "Visitor Consent Tracking". (https://5700043.fs1.hubspotusercontent-na1.net/hubfs/5700043/image-png-Mar-Few readers
Enabling Pixel
Do I need to create a new custom event for each pixel to track specific actions like "add to cart" or "initiate checkout"?
Enabling certain events such as "add to cart" or "initiate checkout" requires creating a custom event and adding scripts. No, you do not need to create a new custom event for each pixel to track the same event. If you have already created a custom event for an event (e.g., "add to cart") and added the necessary script, you do not need to repeat this process for other pixels. In summary, you only need to create and add a custom event once for each type of action you want to track. If you havSome readersCan I track shipping charges in the conversion value?
How to track shipping charges in the conversion value for Shopify Yes. You can track shipping charges in the conversion value. This is optional and is not recommended for everyone. If you are enabling the pixel for the first time, you will be given an option to enable shipping charges as well. Please check the below screenshot for your reference. how-to-exclude-shipping-chargesSome readersEnable or Disable the App Embed Block for AdNabu Apps In Your Theme
To enable or disable the app embed block for AdNabu apps, access your live theme and customize it. In the left panel, under the "App Embeds" section, you have the option to enable or disable the app embed functionality. To enable the app embed block for AdNabu apps, you can easily follow these steps: To begin, click on the option labeled "Setup app embed block". YoSome readersHow do I enable "Add to cart" and "Initiate checkout" events in AdNabu's Google Pixel App?
To enable the tracking of custom events, a straightforward one-time setup is all that's required. Copy the provided script and paste into your store's customer pixel settings, and then enable the events from our app. Enhancing your understanding of customer interactions is crucial, and you can achieve this by tracking events like add to cart and initiate checkout for your Google pixel. This process is hassle-free, and once set up, AdNabu will automatically manage event tracking basedSome readersHow to enable or disable pixels ?
You can easily disable or enable different pixels with just one click. To disable any existing enabled pixel, follow these steps : Go to Nabu for Google Pixel home page. On the home page, all the pixels will be shown. Simply click on "Disable" button for the respective pixel to disable it. Disabling pixel will remove from pixel from Google ads as well as your ShoSome readers
Enhanced Conversions
How to manually set up the "Enhanced Conversions" in your Google Ads account after completing the setup in the app?
Kindly follow the below-mentioned steps to start recording the "Enhanced Conversions" in your Google Ads account once you have set it up in AdNabu's conversion tracking app. Please note that for certain Google Ads accounts, the Enhanced Conversion feature is automatically set up. However, if you find that this setup is not done for your Google Ads account, you can follow the steps below to complete the setup manually. Follow the below-mentioned steps to start recording the Enhanced ConverSome readersHow can AdNabu help me track Enhanced Conversions?
You can manage your enhanced conversion tracking with the help of AdNabu. Enhanced conversions will only work for conversion types where customer data is present like subscriptions, sign-ups, and purchases. One or more of the following pieces of customer data must be available: Email address (preferred) Name and home address (street address, city, state/region, and zip code) Phone number (must be provided in addition to one of the other two pieces of information above) You can use thSome readersWhat are enhanced conversions?
Enhanced conversions allow you to use consented first-party data to get a more accurate view of how users convert after engaging with your ads. Google Enhanced conversion tracking is a feature that can increase the accuracy of your conversion measurement. When a customer completes a conversion on your website, you may receive first-party customer data such as an email address, name, home address, and phone number. This data can be captured in your conversion tracking tags, hashed, sent toSome readersUnderstanding the Enhanced Conversions Warning in Your Google Ads Account
The warning appears in Google Ads accounts when the system detects conversions lacking a certain customer field This warning typically arises for one of two reasons: Incomplete Data: Not all customer fields are being captured or passed to Google Ads. This could be due to conversions lacking a certain customer field. Processing Limitations: Google Ads may temporarily be unable to process some of the customer fields. This can occur due to system updates, data quality issues, orSome readersHow can we view the reports for Enhanced Conversions?
Here are the steps that can be followed to view the enhanced conversions reports: Sign in to your Google Ads account. Kindly go to the below path in your Google Ads account: Tools & Settings --Measurement --Conversions The AdNabu pixel should be present in this list. You should click on the AdNabu pixel and select the "Diagnostics" tab from the page menu at the top to view further reports & details. enhanced conversions (https://storage.crisp.chat/users/helpdesk/website/Some readers
General FAQ
How can I test whether my Conversion Tracking is active or inactive
Step by step process to check whether your conversion pixel is working properly or not and different tracking statuses to know about. Below are a few steps to identify why your conversion tracking is not working. The first step is to see if there is an active pixel in your Google Ads account or not. Go to your conversions page from the Goals icon on the right side navigation menu. After clicking on Goals, you should see a list ofSome readersWhat happens when you disable the pixel?
Let us understand what happens when a user disables a pixel. Disabling a pixel essentially means turning off the tracking functionality associated with that specific pixel. As a result, any user interactions or events that would normally be captured and reported by this pixel will no longer be tracked. This includes actions such as purchase, add to cart, begin checkout etc. Disabling a pixel will not affect your billing or subscription. Your plan will remain active even after the pixel is dSome readersIs headless commerce supported in pixel app ?
Please note that the Pixel app does not currently support headless commerce. Its standard integration is tailored for traditional Shopify setups.Some readersDoes AdNabu send communication emails from personal email domains like gmail.com or yahoo.com?
AdNabu sends all communication emails from adnabu.com domain only. Be wary of emails originating from personal email domains like gmail.com or yahoo.com. Protect your account from phishing attacks. Phishing attacks are fraudulent attempts to obtain sensitive information such as usernames, passwords, and credit card details. These attacks can come in the form of emails, text messages, or phone calls that appear to be from a legitimate source. Verify the source of email before clicking onFew readersHow to get conversion ID and label of a Google Pixel ?
How to get conversion ID and label of a Google Pixel ?Few readers